Shipping Methods:
Please note: As we continue to gather data on shipping costs, we may modify our website shipping rates in the future.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are price-based and/or weight-based. The price/weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all prices/weights will be rounded up to the next full dollar/pound.
For orders placed through our website, our shipping rates and methods are as follows:
Continental US Shipping Addresses:
- Ground Shipping: Orders generally ship via FedEx Home Delivery, FedEx Ground, UPS Home Delivery, UPS Ground, USPS Parcel Select, or USPS Priority Mail. The same rates apply for residential and commercial.
- Shipping is not available for PO box addresses, Alaska, or Hawaii (Unless Pre Approved by the Vendor selling the product).
Other US Shipping Addresses:
APO/FPO addresses – Orders going to APO/FPO addresses must have prepaid shipping labels provided to Customer Service at the time the order is placed.
Canada Shipping Rates:
At this time we can not ship to Canada.
Other International Orders:
At this time we are not shipping orders to locations outside of the United States. (APO/FPO addresses are supported)
Processing & Shipping Turn Around Time:
Ground shipping methods within the USA (FedEx Ground, UPS Ground, USPS First Class, USPS Parcel Select, USPS Priority Mail) will take anywhere from 7 to 15 days to reach a destination, plus 3 to 5 days processing time.
As soon as we receive your Order Invoice (with-in 24hrs) we will start processing your order (during regular business hours). Once your order is placed, OTH will process your order including your payment. Once your payment has been processed and cleared 100% with your Financial Provider, which can take up-to 1-2 business days, we will then process your product order. Orders can not be processed until order is paid in full, we will contact you if there is any issues with this process.
Process your product order can take another 2-4 business days. Once payment is cleared we will contact the vendor that is selling the product that you just purchased, and have them finish processing the rest of the order. Once they finish processing the rest of the order, they will mail you your order to the address you provided during check out (Shipping Address).
Please allow OTH 1-4 business days to process your order and allow another 2-4 business days for the Vendor to process and ship your order. Shipping can take 7-15 business days depending on the shipping provider, shipping type. Also keep in mind that Weather, Holidays, or Natural Disasters can affect process/shipping dates.
Tracking:
For orders placed through our website, you will receive a shipment notification email with tracking number as soon as a shipping label is generated for your order in our warehouse or by the Vendor. Please note that it may take up to 24-48 hours for a tracking number to be trackable through the FedEx, UPS, or USPS websites, as the carriers must scan packages first. If you are still unable to track your order after 24-48 hours of receiving a shipment notification email, please contact our customer service team or the shipping carrier customer service team for assistance.
Packaging and Packing of Orders:
All packing and packaging of orders is done at our/vendors discretion. This includes box sizes and weights. This will be done within reason and shipment provider guidelines.
Third Party Shipping Accounts:
We are unable to use third party carrier accounts for orders placed through our website.
Shipping Options:
We use the most efficient carrier for your area. Shipping and Handling charges include processing, handling, packaging, fuel cost, and shipping cost. Shipping and Handling times are approximate and not guaranteed. Rates are subject to change. Please use your street address for shipping, Continental U.S.: Allow 7-15 business days for standard shipping and handling. Please call for details.
APO/FPO: The standard method of shipping is determined at the time we receive the order, payment has been processed and at the time the order leaves our warehouse. Allow 7-15 business days with basic shipping. With express shipping is determined at the time we receive the order, payment has been processed and at the time the order leaves our warehouse as well. Fright chargers apply within the continental US. Balance due will be billed or overpayment will be refunded. We use USPS, UPS, DHL and FEDEX for our shipping providers.
Invoices:
You will receive a invoice at the time of purchase from our site www.othstores.com/OTHCraftShow you will also receive a packaging slip in your packages, and you will also receive a invoice by email once the order is 100% completed.
You packaging slips may contain the following info on them:
- OTH Logo or the Vendor Who Sold you the Product,
- Your Name,
- Your Email,
- Your Address,
- A list of your product(s) you just bought (contain Item #, Item Name, & Quantity, Not the Prices),
OTH Warehouses:
OTH uses several different warehouse/Vendors to store and ship our products to our customers. Your products maybe shipped at different times and in different packaging depending on the warehouse(s)/Vendor(s) that we ship your product from. Shipping maybe delayed due to each warehouse/Vendor OTH uses to fulfill our customers orders and depending on the inventory levels per warehouse/vendor.
Insurance & Damage Claims:
There is no Insurance offered at this time for your package during delivery. If your package is damaged during delivery, you can place a Damaged Claim Form.
Standard Shipping & Handling Rates
- These Charges represent only a part of the actual costs.
- Shipping Cost is % per $ Amount
- The Shipping Rate is 35% of your Total Order
- Example: If your order Total is $29.95 then your S&H Rate will be $10.48 ($29.95 x 35% = $10.48)
- Prices May Change Call/or/Email for Details.
- Ground Shipping: Orders generally ship via FedEx Home Delivery, FedEx Ground, UPS Home Delivery, UPS Ground, USPS Parcel Select, or USPS Priority Mail. The same rates apply for residential and commercial.
- Shipping is not available for PO box addresses, Alaska, or Hawaii.
- Orders to Canada are no longer supported.
- At this time we are not shipping orders to locations outside of the United States. (APO/FPO addresses are supported).
- Ground shipping methods within the USA (FedEx Ground, UPS Ground, USPS First Class, USPS Parcel Select, USPS Priority Mail) will take anywhere from 7 to 18 days to reach a destination, plus 3 to 5 days processing time.
Shipping Providers:
Sales Tax Rate Chart:
** These Charges represent only a part of the actual costs.
| AL | 9.22% | FL | 7.08% | KY | 6.00% | MO | 8.25% | NC | 6.98% | SD | 6.40% | WI | 5.43% |
| AK | 1.76% | GA | 7.32% | LA | 9.52% | MT | 0% | ND | 6.96% | TN | 9.55% | WY | 5.33% |
| AZ | 8.40% | HI | 4.44% | ME | 5.50% | NE | 6.94% | OH | 7.23% | TX | 8.19% | DC = 0% | |
| AR | 9.51% | ID | 6.03% | MD | 6.00% | NV | 8.23% | OK | 8.69% | UT | 7.19% | ||
| CA | 8.68% | IL | 8.82% | MA | 6.25% | NH | 0% | OR | 0% | VT | 6.24% | ||
| CO | 7.72% | IN | 7.00% | MI | 6.00% | NJ | 6.60% | PA | 6.34% | VA | 5.73% | ||
| CT | 6.35% | IA | 6.94% | MN | 7.46% | NM | 7.83% | RI | 7.00% | WA | 9.23% | ||
| DE | 0% | KS | 8.69% | MS | 7.07% | NY | 8.52% | SC | 7.46% | WV | 6.50% | ||
** Select Cities: New York City 8.88%, Los Angeles 9.75%, Chicago 10.25%
Tax Exempt:
At this time OTH will not accept Tax Exempt on this site.