YOU MUST BE 18+ To Order Products On This Site!

Customer Accounts

It is FREE to create an account in this OTH Adult Store Site. You Do Not Have To Have An Account In-Order To Buy From This Site.

Account Cancelations

If your account stay dormant for more than 1year with no activity nor purchases, your account will be Canceled. If your account is cancelled you will lose all your benefits and rewards that you earned. If canceled you can create a new account for free.

Duplicate Customer Account

If an Duplicate Account has been created under the Same Name, we will do either one of the options below…

• We will Keep the Newest one and will Deactivate the Oldest One. 

• If there is an order attached to an account, we will keep that account and deactivate/delete the other account. 

• If there is OTH Store Credit attached to an account, we will keep that account and deactivate/delete the other account. 

OTH Shipping & Handling Policy  and Turn Around Time

Shipping Methods:

Please note: due to system limitations, our shipping rate structure may be different for orders placed through our website than those placed via mail paper order. As we continue to gather data on shipping costs, we may modify our website shipping rates in the future.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are price-based and/or weight-based. The price/weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all prices/weights will be rounded up to the next full dollar/pound.

For orders placed through our website, our shipping rates and methods are as follows:

Continental US Shipping Addresses:

• Ground Shipping: Orders generally ship via FedEx Home Delivery, FedEx Ground, UPS Home Delivery, UPS Ground, USPS Parcel Select, or USPS Priority Mail. The same rates apply for residential and commercial.
• Rush/Express Shipping: Rush/Express shipping is no longer supported through our website. Rush shipments must have prepaid shipping labels provided to Customer Service at the time the order is placed.
• Shipping is not available for PO box addresses, Alaska, or Hawaii.

Other US Shipping Addresses:

APO/FPO addresses – Orders going to APO/FPO addresses must have prepaid shipping labels provided to Customer Service at the time the order is placed. 

Canada Shipping Rates:

Orders to Canada are no longer supported at this moment until the COVID-19 Restrictions are lifted. 

Other International Orders:

At this time we are not shipping orders to locations outside of the United States. (APO/FPO addresses are supported)

Shipping Times:

Ground shipping methods within the USA (FedEx Ground, UPS Ground, USPS First Class, USPS Parcel Select, USPS Priority Mail) will take anywhere from 7 to 18 days to reach a destination, plus 3 to 5 days processing time.

Tracking:

For orders placed through our website, you will receive a shipment notification email with tracking number as soon as a shipping label is generated for your order in our warehouse. Please note that it may take up to 12-24 hours for a tracking number to be trackable through the FedEx, UPS, USPS, or DHL websites, as the carriers must scan packages first. If you are still unable to track your order after 12-24 hours of receiving a shipment notification email, please contact our customer service team or the shipping carrier customer service team for assistance.

Packaging and Packing of Orders:

All packing and packaging of orders is done at our discretion.  This includes box sizes and weights.  This will be done within reason and shipment provider guidelines. 

Third Party Shipping Accounts:

We are unable to use third party carrier accounts for orders placed through our website.

Insurance & Damage Claims:

All shipments are insured for their full replacement value. If you or your customer receive an item that was damaged during shipment, please contact our customer service team to arrange for a replacement. ROUTE is NOT Available on this site.

Shipping Options:

We use the most efficient carrier for your area. Shipping and Handling charges include processing, handling, packaging, fuel cost, and shipping cost. Shipping and Handling times are approximate and not guaranteed. Rates are subject to change. Please use your street address for shipping, Continental U.S.: Allow 7-18 business days for standard shipping and handling, including an extra 3 to 5 days of processing. Next day delivery and express shipping and handling are Not Available at this time. In most cases, Next day delivery orders arrive the next business day. Express orders arrive within 3-5 business days. Express 2-3 business day service are also not available. Next day delivery orders must be received by noon CST Monday through Thursday to arrive the next business day; orders placed on Friday will arrive on Monday; orders placed Saturday through Sunday arrive on Tuesday. We regret that this service is not available on items shipped directly from our suppliers, personalized items and items shipped outside the contiguous 48 states. Certain Zip codes may not qualify, Please call for details.

APO/FPO: The standard method of shipping is determined at the time we receive the order, payment has been processed and at the time the order leaves our warehouse. Allow 7-18 business days with basic shipping. With express shipping is determined at the time we receive the order, payment has been processed and at the time the order leaves our warehouse as well. Fright chargers apply within the continental US. Balance due will be billed or overpayment will be refunded. We use USPS, UPS, DHL and FEDEX for our shipping providers.

Processing & Shipping Turn Around Time:

As soon as we receive your Order Invoice (with-in 12hrs) we will start processing your order (during regular business hours) and only if your payment has cleared. The process can take another 3-5 business days to complete. The reason for this, is because we need to verify product inventory levels & payments has been processed 100% and cleared (Orders can not be processed until order is paid in full, we will contact you if there is any issues with this process). Once product inventory levels and payment has been verified, we will start processing your order ASAP. The turn around time is an average of 3-5 business days/sometimes sooner (weekends, holidays, or natural disasters can affect this turn around time, if this happens we will contact you). 

Invoices:

You will receive a invoice at the time of purchase from our site www.othstores.com/othadultshop/ you will also receive a packaging slip in your packages, and you will also receive a invoice by email once the order is 100% completed.

You packaging slips may contain the following info on them:

• Your Name
• Your Email
• Your Address
• A list of your product(s) you just bought.

• This list will only contain Item #, Item Name, & Quantity, Not the Prices.
• Over The Horizons Name, And/Or the Name of the OTH Agent that processed your order And/Or Dept Supervisor Name, Other Name Examples Below….
  • The CEO’s Name
  • A Supervisors Name over the OTH S&R Dept
  • A Supervisors Name over the OTH Accounting Dept
  • A Supervisors Name over the OTH Sales Dept
  • A Supervisors Name over the OTH Parts Dept 

OTH Warehouses:

OTH uses several different warehouse to store and ship our products to our customers. Your products maybe shipped at different times and in different packaging depending on the warehouse(s) that we ship your product from. Shipping maybe delayed due to each warehouse OTH uses to fulfill our customers orders and depending on the inventory levels per warehouse. 

OTH S&H Rates and Sales Tax Rates

Standard Shipping & Handling Rates

• These Charges represent only a part of the actual costs.
• Shipping Cost is % per $ Amount
• The Shipping Rate is 35% of your Total Order
  •  Example: If your order Total is $69.95 then your S&H Rate will be $24.48 ($69.95 x 35% = $24.48)
• Prices May Change Call/or/Email for Details. 
• Ground Shipping: Orders generally ship via FedEx Home Delivery, FedEx Ground, UPS Home Delivery, UPS Ground, USPS Parcel Select, or USPS Priority Mail. The same rates apply for residential and commercial.
• Rush/Express Shipping: Rush/Express shipping is no longer supported through our website. Rush shipments must have prepaid shipping labels provided to Customer Service at the time the order is placed.
• Shipping is not available for PO box addresses, Alaska, or Hawaii.
• Orders to Canada are no longer supported, until the COVID-19 Restrictions have been lifted.
• At this time we are not shipping orders to locations outside of the United States. (APO/FPO addresses are supported).
• Ground shipping methods within the USA (FedEx Ground, UPS Ground, USPS First Class, USPS Parcel Select, USPS Priority Mail) will take anywhere from 7 to 18 days to reach a destination, plus 3 to 5 days processing time.

Shipping Providers: 

• USPS, UPS, FEDEX, DHL

Sales Tax Rate Chart:

(At This Moment This Site Does Not Charge Sales Tax For ANY State)

** These Charges represent only a part of the actual costs. 

 ** Select Cities: New York City 8.88%, Los Angeles 9.75%, Chicago 10.25%

Tax Exempt:

(At This Time This Site Does NOT Accept Tax Exempt Because There is NO Tax Being Charged)

If you are a business or buying for your business, you can be Tax Exempt. Please email us a copy of your Resellers Certificate so we can add you to the Tax Exempt List. Each state is different on how to obtain a Resellers Certificate, each state is different regarding filing taxes, and you would need to contact a local CPA or state Department of Revenue in order to find out more information. Please email your Tax Exempt Certificate to the OTH Legal Dept at othlegaldept@oth-corp.com or to the OTH Business Relations Dept at othbusinessrelations@oth-corp.com

Payment Policy & Payment Options

Online:

Debit/Credit Cards Only, Do Not Send Currency, All orders must be paid in full before orders can be processed.

Credit/Debit Cards:

Master Card, Visa Card, Discover Card, and American Express Card are all accepted, as well as all debit cards from your financial provider/bank. All orders will not be processed until your Credit/Debit Card payment has cleared. If your Credit/Debit Payment is denied then your order will be canceled.

Gift Cards/Certificates:

Can only redeemed with Online Purchases. Gift Cards bought on this site are Only For This Site. Gift Cards bought on other OTH sites will Not work on this site. The Gift Card will have 8#’s and with a Prefix “ADGC”. Gift Cards can only be purchased in the amounts of $10 – $500. No expiration date on gift cards.

Payments & Financing:

The only payment plans/financing available with this site is thru PayPal. You must apply with PayPal not with OTH. PayPal has the final decision who qualifies or not. You will make the payment arrangements with PayPal not OTH. This option is available at check out.

Credit/Debit Card Terms & Conditions 

All Credit/Debit Cards must have the account holders name printed on the credit/debit card. Over The Horizons will not accept credit/debit cards drawn on banks outside the United States. In the event that any credit/debit card is returned, I agree to pay a service charge of $50, or such other service charges if the amount mandated by state law as well as any additional cost due to collection of debt as permitted by applicable law. Any orders attributed to a returned credit/debit will be cancelled immediately. Over The Horizons will pursue credit/debit card user makers who submit insufficient funds to the company to the fullest extent of the law, Use of draft method may result in orders being held until funds have cleared the bank. This Terms & Conditions (This Agreement) is a legal agreement between you (You, Your, Customer, or User) and OTH, an independent establishment of OTH. I agree to the Terms & Conditions set fourth in these terms & conditions for the use of my credit card payment information that I choose to utilize within OTH. This Agreement is between you and OTH only, and provides OTH the ability and authorization, with your consent and initiated by you, to utilize your credit card payment information for any customer initiated payments and/or purchases on any and all sites within OTH. OTH is solely responsible for the service, content and materials provided through OTH and the service generally. User acknowledge and agrees that he or she is solely responsible for and shall abide by (1) the terms of this Agreement; and (2) all policies, procedures and regulations of OTH; and (3) any cardholder, issuing bank and card brand rules. User warrants, represents and agrees that you have all legal rights to utilize the credit card information for which you are providing authorization for this purchase. This agreement shall terminate upon date that all obligations of the parties hereto with respect to this agreement have been satisfied. For returns or cancellation policies and procedures, please refer to OTH Customer Support/OTH Sales in which you are purchasing the products. Pay critical attention to these policies as they change based on where you are utilizing your credit card payment information and/or where you are purchasing products from OTH. I hereby authorize OTH to change the amount specified to the designated payment type.

Refers to VISA,, Master Card, American Express, Discover and any networks that utilize these brands as getaway providers.

Product Photos & Descriptions Policy

• Product Photos and Descriptions may not be exact. Photos and Descriptions are of the product available at the time of printing/uploading to the site. Product measurements may not be exact. Sizes shown are close approximations. Product depictions on packaging may vary slightly from the actual product because of updating, or because several models of a product are packaged in one style box. Products may be updated, or models or equal or better value maybe substituted. Process and items are periodically subject to change. We reserve the right to correct typographical, descriptive errors. Orders based on incorrect information are subject to cancellation. Over the Horizons has the right to change product pictures, descriptions, price at anytime without notice. Over the Horizons also has the right to add, remove, or discontinue products at any time without notice. If you find a typo or have any questions please ask you sales rep or call customer service.
• Product Colors may not be exact. Product Colors are of the product available at the time of printing/uploading to the site. We also offer Products as Assorted Colors Only, which means OTH will pick out the color for you depending on what is available during the time of processing and shipping of your order. 

OTH Claims Terms & Conditions, and Return Policy

Refunds:

All Sales Are Final with Orders From This Site! No Refunds can be made.

Exchanges:

All Sales Are Final with Orders From This Site! No Exchanges can be made.

Damage Claims:

The only way a Damage Claim can be filed is if it was damaged in shipping, Otherwise All Sales Are Final With This Site, No Refunds Nor Exchanges Allowed.

Return Policy 

All Sales Are Final with Orders From This Site! No Returns can be made.

Insurance & Damage Claims

All shipments are insured for their full replacement value. If you or your customer receive an item that was damaged during shipment, please contact our customer service team to arrange for a replacement.

Policy & Warranty

*From time to time, we make our mailing list available to carefully screened companies whose products might be of interest to you. If you don’t wish to receive these mailings please let customers service know., Any product that may or may not be warranty, is warranty by the product maker and not by Over the Horizons. If you have warranty questions about a product, please contact that product manufacture.

*Product measurements may not be exact. Sizes shown are close approximations. Photographs are of the products available at the time of printing. Products may be updated, or models or equal or better value maybe substituted. Product depictions on packaging may vary slightly from the actual product because of updating, or because several models of a product are packaged in one style box. Process and items are periodically subject to change. We reserve the right to correct typographical, descriptive errors. Orders based on incorrect information are subject to cancellation.

*Over the Horizons has the right to change product pictures, descriptions, price at anytime without notice. Over the Horizons also has the right to add, remove, or discontinue products at any time without notice.

*If you find a typo or have any questions please ask you sales rep or call customer service.

Product Warranties 

Not all products will be warrantied by OTH, but some maybe. Most products may come with a Manufacture Warranty, and some may not. Please contact the OTH Sales Staff to ask about Product Warranty Info. 

Order Cancelations:

If an order is pending to long because of non-payment or because on an issue with a payment (Not Completed), after 10days your Non-Completed Order will be deleted form your account. You may cancel your order Only if it has Not Be Fulfilled. If the Order is Just Pending Status, you can cancel the order. Once the Order has been fulfilled and Shipped You Can Not Cancel Your Order. All Sales are Final with this site.

Retain completed orders:

We will keep records of your completed order for only 1 year. Please keep copies of your Invoices for your records, because after 1 year the completed order is removed from the sites/account records.

Down For Maintenance:

This site is usually up 24/7, But sometimes issues arise. If an Issue Happens, OTH will close the site for Maintenance. You will be notified of this status.

OTH Affiliate Program:

It is completely Free To Join! Sign Up and Start Earning Commissions Today! You can earn any where from 10% – 15% and even more! You will also receive Special Discounts on your purchases!

2 ways to Join!

Option #1 > Fill Out an Form Thru OTH Corporate Site (Free can sign up for more sites at once thru this option)

Option #2 > Fill Out A Form Thru This Site (Free you will only be able to sign up for this site only with this option)

Want To Earn Even More!

If you want to earn even more money and build a great team, Join OTH as a Sales or Business Member! Earn Great Commissions and Get Even Better Discounts on Products! Click To Join Now as a OTH Sales or Business Member.

OTH Members & Affiliates Terms & Conditions

Over The Horizons “OTH” Privacy Policy 

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy

2. Collecting personal information

2.1 We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;

(b) information that you provide to us when registering with our website (including your name and email address);

(c) information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, thoughts, values and prompts, educational details and employment details);

(d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(e) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);

(f) information relating to any purchases you make of our goods or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details);

(g) information that you post to our website for publication on the internet e.g. public posting via blog comments (including your user name, your profile pictures and the content of your posts);

(h) information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication);

(i) any other personal information that you choose to send to us. 2.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. Using personal information

3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. 3.2 We may use your personal information to:

(a) administer our website and business;

(b) personalize our website for you;

(c) enable your use of the services available on our website;

(d) send you goods purchased through our website;

(e) supply to you services purchased through our website;

(f) send statements, invoices and payment reminders to you, and collect payments from you;

(g) send you non-marketing commercial communications;

(h) send you daily email notifications about your myPractices;

(i) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(j) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(k) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

(l) deal with enquiries and complaints made by or about you relating to our website;

(m) keep our website secure and prevent fraud;

(n) verify compliance with the terms and conditions governing the use of our website;

3.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

3.4 Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

3.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing

3.6 All our website financial transactions are handled through our payment services provider, PayPal and/or Square. You can review the provider’s privacy policy at https://www.paypal.com/us/webapps/mpp/ua/privacy-full -or- https://squareup.com/us/en/legal/general/privacy We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4. Disclosing personal information

4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

4.3 We may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.4 Except as provided in this policy, we will not provide your personal information to third parties.

5. International data transfers

5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

5.2 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

5.3 You expressly agree to the transfers of personal information described in this Section 5

6. Retaining personal information

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. When you cease your Over The Horizons registration, your personal information will be retained until the end of the following calendar year at which time this information will be permanently deleted from our systems.

6.3 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:

(a) to the extent that we are required to do so by law;

(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7. Security of personal information

7.1 We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

7.3 All electronic financial transactions entered into through our website will be protected by encryption technology.

7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

7.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

8. Amendments

8.1 We may update this policy from time to time by publishing a new version on our website.

8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

8.3 We may notify you of changes to this policy by email.

9. Your rights

9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a) the payment of a fee; and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

9.2 We may withhold personal information that you request to the extent permitted by law.

9.3 You may instruct us at any time not to process your personal information for marketing purposes.

9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10. Third party websites

10.1 Our website includes hyperlinks to, and details of, third party websites.

10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

11. Updating information

11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

12. Cookies

12.1 Our website uses cookies.

12.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

12.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

12.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

12.5 We use both session and persistent cookies on our website.

12.6 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

(a) we use first party and third party cookies and third party requests on our website to either recognize a computer when a user visits the website; track users as they navigate the website; enable the use of a shopping cart on the website; improve the website’s usability; analyze the use of the website; administer the website; prevent fraud and improve the security of the website; personalize the website for each user or target advertisements which may be of particular interest to specific users;

12.7 Most browsers allow you to refuse to accept cookies; for example:

(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b) in Firefox (version 39) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unpicking “Accept cookies from sites”; and

(c) in Chrome (version 44), you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

12.8 Blocking all cookies will have a negative impact upon the usability of many websites.

12.9 If you block cookies, you will not be able to use all the features on our website. 12.10 You can delete cookies already stored on your computer; for example:

(a) in Internet Explorer (version 11), you must manually delete cookie files

(b) in Firefox (version 39), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and

(c) in Chrome (version 44), you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.

12.11 Deleting cookies will have a negative impact on the usability of many websites.

13. Our details

13.1 This website is owned and operated by Over The Horizons

13.2 We are registered in United States, PO BOX 579 Neosho MO. 64850

13.3 Our principal place of business is at the address above.

13.4 You can contact us by writing to the business address given above, by using our website contact form